Stripe integration
Revenue, churn and failed payments in Swoop panels, answered by the people who actually spoke to the customer.
A cancellation is a number in Stripe and a conversation somewhere else. Whoever took that call knows the reason; the dashboard only knows the amount.
Stripe metrics Swoop can read
Read-only, and only what you point it at.
- New subscriptions by day
- Cancellations by day
- Payment volume
- Failed payments
History arrives on connect. Stripe hands over past values, so signals can appear on the first sync.
Goals from Stripe numbers
Swoop proposes each one with your own baseline in it. Nothing is asked of anyone until you accept.
What it asks, and who it asks
Phrased from the change, never from a theory about the cause — a leading question buys agreement instead of information.
The signal
Cancellations rise above the usual run rate
It asks
“What are the accounts that left telling you?”
Routed to: Customer success and support, first
The signal
Failed payments climb week over week
It asks
“What have you seen going wrong at the payment step?”
Routed to: Billing, support and the engineers on checkout
The signal
New subscriptions slow while traffic holds
It asks
“What's stopping people at the point of paying?”
Routed to: Sales and growth
Usually answered by: Customer success, support, billing and sales. Answering is free on every plan — you are never billed for the people who reply.
Connecting it
A couple of minutes. A restricted, read-only key made in the Stripe dashboard.
- 01Restricted API key
Stripe: Developers → API keys → Create restricted key. Give it read access to Charges and Subscriptions and nothing else.
- 02Choose what it may watch
Every source states what it is allowed to look at. Ingesting everything available is how this becomes another dashboard nobody opens.
Credentials are encrypted and used read-only — nothing is ever written back to Stripe. Answers are synthesized by an open-weights model on Amazon Bedrock, so no foundation-model vendor sees your data; Enterprise runs that model in your own AWS account.
Include Stripe metrics in Swoop panels
Free to start, and you only pay for panels that answer.
Start free